Change of customer

In case of change of ownership or change of the usage rights of an object – change of customer of the metering point, the new owner and the supplier are obligated to submit a request for change of customer to the Distribution System Operator (DSO) in which they inform the operator that the supply continues through the supplier of the new customer.

The Request for change of customer (MK) should be submitted through the chosen supplier to the DSO – EVN Elektrodistribucija. The request for change of customer can also be submitted to the front offices of EVN Elektrodistribucija, signed and sealed by the chosen supplier.

If the new owner and his supplier did not submit a Request for change of supplier, the operator has right to disconnect the customer from the distribution network.